|Shipping Kookaburra Products
**Due to the weight of Kookaburra products, we charge actual
shipping costs plus a $2.00 handling fee on every order that includes
Kookaburra products. Please call or e-mail before ordering so we can quote
your shipping and handling charges. **
**Heavy or oversized items may require a higher shipping
fee. We reserve the right to charge any additional shipping over charted
rates when necessary. **
Prices and offers are subject to change without notice!
If you are sending payment with your order, please contact us to check on
All items are subject to prior sale - check for
If your shipment is damaged or lost, please let us know immediately. We
cannot honor damage claims beyond 30 days after shipment. You must save
the damaged goods and packaging materials, since the shipper may request
to see them before honoring any claims.
Returns and Exchanges
We will promptly replace any product that is defective
in materials or workmanship and which does not perform as expected because
of this. The customer has the option of waiting until we can replace
it, or requesting store credit for the purchase price. Please
note: Returns made without prior authorization
are subject to a 20% restocking fee!